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Terms of Use

Version of 19 October 2026 · Takes effect on 19 October 2026

1 About these terms

These terms are between you and Chenhao Huang (ABN 76 628 118 781), the developer of Hinokoe. Apple’s Licensed Application End User License Agreement also applies. Where these terms cover something specific to Hinokoe, these terms apply. Apple isn’t responsible for Hinokoe or for supporting it.

2 Who can use Hinokoe

You must be 18 or older. Some features depend on your App Store region.

3 Recording other people

Hinokoe records conversations you take part in. When you use it around other people, you are responsible for:

  • following the recording and privacy laws where you are, which differ by country and state;
  • telling the people present, and getting their consent where the law requires it;
  • pausing or deleting a recording when someone asks you to, where the law requires it;
  • never recording conversations you aren’t part of.

The app helps with a notice card, a pause button, “delete the last 5 minutes” and region-specific prompts. These tools and prompts aren’t legal advice. If you break the law or these terms when recording others, you are responsible for the consequences.

4 What you must not do

  • Use recordings or transcripts to harass, threaten, defame or stalk anyone, or to publish someone’s private information.
  • Share recordings or transcripts of other people without their consent where the law requires it.
  • Record covertly, or use Hinokoe to monitor another person without a lawful basis.
  • Use recordings to make a synthetic copy of someone else’s voice.
  • Create a voice profile of anyone other than yourself.
  • Interfere with our servers, get around daily limits, or reverse engineer the app except where the law allows it.

5 The service and its limits

  • watchOS and iOS can interrupt recording, for example during calls or when the battery is low. The app tries to resume and tells you when it can’t, but it may miss some audio.
  • Transcripts, speaker labels and body signal labels can contain mistakes. “Relaxed” and “tense” are estimates, not medical judgments.
  • AI reviews, promises, memories and answers can be incomplete or wrong. Each line links to its source so you can check the original words.
  • Hinokoe doesn’t provide medical, legal or financial advice, and it isn’t a medical device.
  • We may add, change or remove features. We’ll tell you in the app before removing a paid feature.

6 Your content

Your recordings, transcripts and notes belong to you. We don’t receive a copy. When you turn on cloud AI, you allow us and our AI provider to process the text you send only to give you the result you asked for, as described in the Privacy Policy. Files you export, including memory packs for AI assistants, are yours to look after.

7 Purchases

Pro subscription

  • Pro is billed by Apple monthly or yearly at the price shown in the App Store for your region, including any tax.
  • It renews automatically unless you cancel at least 24 hours before the end of the current period. Cancel on iPhone in Settings › [your name] › Subscriptions.
  • The yearly plan includes a 7-day free trial, once per person. We remind you 24 hours before the trial ends. If you don’t cancel, the yearly price is charged when the trial ends.
  • Pro has daily limits: up to 6 hours of speech organized, 50 questions, one daily review and one weekly review. The app and paywall show them.
  • If you stop Pro, the free features and everything you’ve recorded stay available.

Bring your own key

  • “Bring your own key” is free. It lets the app use an AI provider account of your own.
  • Your use of that provider is under your agreement with them, including their prices, limits and data policy. We aren’t responsible for their charges, availability or how they handle your data.

Refunds and consumer rights

8 Beta

The TestFlight beta is a pre-release version. It may have bugs, stop recording or lose data, so keep anything important backed up. Features and limits may change before launch, and the beta may end at any time. You can send feedback through TestFlight.

9 Reporting AI output

If an AI result is harmful or wrong, use “Feedback or report this output” in the app or email support@hinokoe.com. We review reports and adjust our filters and prompts.

10 Disclaimers and liability

Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law or any other law that can’t be excluded, including consumer guarantees. Subject to that:

  • Hinokoe is provided “as is”. We don’t promise that it will capture every moment, that transcripts or AI results will be accurate, or that it will be available without interruption.
  • We aren’t liable for indirect or consequential loss, or for lost recordings or data. Keep backups of anything important.
  • Where our liability can be limited, it is limited, at our choice, to supplying the service again or refunding what you paid for Hinokoe in the 12 months before the claim.

11 Ending

You can stop using Hinokoe at any time by deleting the app and cancelling Pro. We may suspend access to our cloud features if they are misused, for example to get around limits or abuse our servers.

12 Changes, law and contact

We’ll post changes on this page and tell you in the app about important ones before they take effect. These terms are governed by the laws of Victoria, Australia. If you’re a consumer, you also keep the protection of the mandatory laws of the country where you live and can bring a claim in your local courts. Questions: support@hinokoe.com. These terms are available in English, 简体中文, 繁體中文, 日本語 and 한국어; if they differ, the English version applies.